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Delivery & Returns
Thank you for visiting Acoustica Sound Proofing Solutions Ltd.
Following are the term and conditions regarding our delivery services.
All orders are processed within 2-3 working days following payment.
Delivery address and contact numbers must be supplied on the order form for it to be processed.
Delivery costs will be applied on small orders and will be calculated at checkout
Delivery is between 7-10 working days following order, specific days can be selected depending on demands/materials and order update will be available.
Customers are responsible for assessing site entrance for delivery truck and off loading materials. If you require a Moffatt for offloading materials please contact us directly as this needs to be priced individually depending on quantity and location.
Free delivery on anything over half a pallet.
Damage or faulty materials must be reported within 24 hours after delivery with photographic evidence of any items effected.
Returns will be accepted within 14 days of delivery of materials if unused and unopened but a 35% restocking charge will be applied plus delivery as per suppliers terms and conditions.
Any orders can be cancelled up to 48 hours of scheduled delivery with a charge of 2% of the total value of the materials ordered.
Site visits are available upon request email us for more information.